1. Introduction & Legal Framework
This Cookie Policy explains how Vectra Consults Limited (“Vectra,” “we,” “us,” or “our”) uses cookies, web beacons, and similar tracking technologies when you visit our website (https://vectra-consulting.com) and our connected client portals.
We process cookie data in full compliance with the European Union General Data Protection Regulation (GDPR - Regulation (EU) 2016/679), the ePrivacy Directive (Directive 2002/58/EC as amended), and applicable Canadian privacy legislation (PIPEDA).
2. What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) by websites you visit. They are widely used to make websites work efficiently, enhance cybersecurity, remember user preferences, and provide aggregated analytics to site operators.
Cookies can be “Session Cookies” (which expire automatically when you close your browser) or “Persistent Cookies” (which remain stored on your device until they expire or are manually deleted).
3. Categories of Cookies We Use
We classify the cookies utilized on our domains into three distinct categories:
A. Strictly Necessary Cookies (Always Active)
These cookies are indispensable for the core operation of our web platform, user authentication, and cybersecurity defenses. Because the website cannot function properly without them, they cannot be switched off in our systems.
- Cloudflare Security (__cf_bm, cf_clearance): Protects against automated bots, DDoS floods, and malicious attacks.
- Authentication & Session Tokens: Securely manages administrative sessions and token verification for Payload CMS.
- CSRF Protection & Rate-Limiting: Prevents unauthorized cross-site request forgery and API abuse.
B. Functional & Preference Cookies
These cookies remember your preferences (such as light/dark mode theme choices and your cookie consent status) so you do not have to reconfigure them each time you browse our site.
- vectra_gdpr_consent: Stores your accepted/customized cookie preferences (Lifespan: 12 months).
C. Analytics & Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously (e.g. pages visited, bounce rates, technical latency). They are only activated with your express opt-in consent.
- Anonymized Telemetry: Aggregated page view analytics with full IP anonymization enabled.
4. Third-Party Payment Processors & Checkout Cookies
When completing digital transactions on our platforms, our authorized payment gateways and Merchant of Record partners may set necessary functional and security cookies to securely authenticate payments, prevent fraudulent transactions, and maintain session continuity. All payment data is processed under strict PCI-DSS Level 1 security and GDPR compliance standards.
5. How to Manage & Withdraw Your Consent
You have full autonomy over how cookies are utilized on your device:
- On-Site Consent Manager: You can modify your consent settings anytime via the cookie banner displayed at the bottom of the page.
- Browser Settings: You can configure your browser to block all cookies or alert you when cookies are being sent. Note that blocking necessary cookies may impair portal functionality.
- Right to Erasure: To request complete deletion of any stored personal identifier records, visit our Data Erasure Portal.
6. Updates to This Cookie Policy
We may periodically update this Cookie Policy to reflect changes in our technology architectures, service providers, or regulatory standards. The “Last updated” timestamp at the top of this document will always denote the latest version.
7. Contact the Data Protection Officer
Vectra Consults Limited — Data Protection Office
Email: [email protected]
Head Office: Vancouver, British Columbia, Canada
Privacy & Compliance Hub: https://vectra-consulting.com/privacy